Accessibility

The Broad is committed to making its collection, building, programs, and services accessible to all visitors. Please email info@thebroad.org with your accessibility requirements.

Before You Arrive

Parking
Accessible parking spaces are available on P1 of The Broad garage for vehicles displaying valid, state-issued disability parking placards or license plates. 

As we build The Broad expansion, Hope Street is closed between General Thaddeus Kosciuszko Way (GTK Way) and 2nd Street. Please arrive via Grand Avenue and enter the garage from 2nd Street and follow posted signs for parking. Directions and parking →

Construction Noise
Occasional construction noise may be audible during your visit. If noise is a concern, please contact us in advance or speak with a staff member when you arrive. We can share available options and accommodations.

Social Narrative
We've created a social narrative describing The Broad experience for those who benefit from knowing what to expect before their visit. View the PDF →

Accessibility Tours
Visual description tours and ASL interpreter tours are available upon request. Please email groups@thebroad.org at least two weeks prior to your preferred visit date. 

When You Arrive

Wheelchairs
All galleries and facilities are wheelchair accessible. A limited number of wheelchairs are available free of charge in the lobby on a first-come, first-served basis.

Sensory Kits
Sensory kits—featuring noise-reducing headphones and tactile items—are available at the front entrance kiosk. To request one, please speak with a Visitor Experience Team Member. Availability is limited.

Service Animals
The Broad is committed to welcoming a wide and diverse audience, including those assisted by trained service animals. The Broad complies with the American with Disabilities act (ADA), which defines service animals as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. The Broad allows service dogs in all public areas of the museum.

The Broad does not allow Emotional Support Animals (ESA) inside the museum. Emotional Support Animals, Comfort Animals, or Therapy Animals which provide comfort do not qualify as service animals under the ADA.

The following questions will be asked of each guest with a service dog:

• Is the service dog required because of a disability?
• What work or task has the dog been trained to perform?

If the dog is out of control or not housebroken, the handler will be asked to remove the dog from the museum.

While You're Here

Large Print
Large-print gallery notes are available on request free of charge.

Audio Tours, Transcripts, and Translations
Audio tours for the third-floor collection galleries are available on the free Bloomberg Connects mobile guide, with language translation options. Transcripts are available on each tour's webpage and in physical form on request. Ask any Visitor Experience Team Member upon arrival. Access Bloomberg Connects →

Yoko Ono: Music of the Mind Wall Text Online————
The wall text for Yoko Ono: Music of the Mind is available online. Adjust font size, have text read aloud, or translate to another language. Access the wall text →

Additional Information About Artworks on View
Some works on view include auditory or visual elements that may be uncomfortable for visitors sensitive to flashing lights or enclosed, dark spaces. 

On the first floor, Yayoi Kusama's Infinity Mirrored Room — The Souls of Millions of Light Years Away (2013) is a mirror-lined room with flashing LED lights. Visitors enter through a door that closes during the one-minute experience and may exit at any time. 

On the third floor, Yayoi Kusama's Longing for Eternity (2014) allows viewers to look through porthole-like windows into a flashing LED-lit hexagonal chamber.

Accessibility Programs

Sensory Morning at The Broad
Sensory Morning is a monthly program offering a less stimulating environment at The Broad. Held on select Sunday mornings from 9 to 10 am, the program features adjusted lighting, sensory touch objects, noise-canceling headphones, and team members on hand for accommodations. Visitors enjoy early access to the third-floor galleries and Yayoi Kusama's Infinity Mirrored Room one hour before the museum opens to the public. See upcoming dates →