Senior Employee Experience Generalist

THE BROAD 

The Broad’s mission is to make contemporary art accessible to the widest possible audience. Founded in 2015 on Grand Avenue in downtown Los Angeles by philanthropists Eli and Edythe Broad, the museum offers free general admission and presents an active program of special exhibitions and innovative live events, all within a landmark building designed by Diller Scofidio + Renfro. The Broad is home to the Broad collection, one of the world’s leading collections of postwar and contemporary art, which continues to grow as new artists and artworks are added. The museum is the headquarters of The Broad Art Foundation’s worldwide lending library, which has been loaning collection works to museums around the world since 1984. To create greater public access, The Broad will break ground on a 55,000 square-foot expansion in early 2025.

At The Broad, it is our mission to make our collection accessible to the widest possible audience while we strive to create a welcoming, inclusive environment for all our visitors and staff.

ABOUT THE POSITION
Reporting to the Director of Employee Experience, the Senior Employee Experience Generalist role offers an opportunity to be part of a dynamic team and impact our organization’s success with a focus on recruitment, employee development, compensation and benefits, and HR operations. They will round out this crucial support team of three and interact with all organizational levels.

DUTIES AND RESPONSIBILITIES

Employee Relations (25%) 

  • Triage employee relations and identify potential solutions to appropriately address different case types and actions using guidelines. 
  • Coordinate and help balance risk, considering employee, business, and company perspectives on employee training and development initiatives as needed. 
  • Build collaborative and productive working relationships. 
  • Support Director in management of employee development initiatives and Performance Management process. 

Compensation and Benefits Administration (25%) 

  • Oversee the company’s benefits programs and policies. 
  • Serve as a liaison between the employer, employees, and outside vendors to resolve any issues. 
  • Coordinate benefits enrollment (medical, dental, vision, life, FSA, 401(k), etc.), including annual Open Enrollment or benefits-related questions. 
  • Conduct salary surveys and market analysis. 
  • Handle leave requests for FMLA, CFRA, and PDL. Prepare required paperwork and supply links to federal and state benefits available to the employees. 
  • Maintain benefits database along with HRIS system to ensure accuracy and cross-functionality. 
  • Manage and reconcile MetroCard and Parking benefits, including adding, removing participants, and reconciling invoices. 

Recruitment and Talent Acquisition (20%) 

  • Participate in company decisions regarding future staffing needs. 
  • Create job descriptions. 
  • Prepare requisitions and confirm the positions are budgeted. 
  • Post openings on Paylocity and external job boards. 
  • Review resumes and conduct initial candidate screening. 
  • Schedule initial interviews along with hiring managers. 
  • Oversee payroll processes and approvals. 
  • Collaborate with accounting on payroll-related matters. 

Payroll Process Management (10%) 

  • Collaborate with accounting on payroll-related matters. 
  • Develop and implement efficient payroll processes and systems to improve payroll operations, with specific experience in Paylocity or other HRIS systems. 
  • Collaborate with finance to identify and communicate trends and issues to various functional areas, proactively strengthen and shape program design, and recommend solutions that maximize organizational efficiencies. 

Training and Development (10%) 

  • Launching compliance training via Paylocity. 
  • Ensure all training is updated as needed and compliant with local, state or federal regulations. 
  • Developing training for employees at all levels, training on policies and procedures and best practices. 

HRIS Management and Reporting (10%) 

  • Oversee HRIS systems and generate reports. 
  • Ensure data accuracy and integrity. 
  • Other duties as assigned. 

Requirements 

QUALIFICATIONS 

  • Bachelor’s degree in human resources, Business Administration, or a related field. 
  • 5 -7 years of work experience in a Human Resources position emphasizing benefits, recruiting, or payroll. 
  • A minimum of 2 years of experience using a Payroll or HRIS system. Paylocity is preferred. 
  • HR certification a plus. 
  • Ability to maintain confidentiality and handle sensitive information with discretion. 
  • Diplomacy and tact in personal interactions. 
  • Requires excellent judgment, strong communication, writing, and computer skills, and effective presentation, negotiation, problem-solving, and conflict resolution skills. 
  • Must maintain a positive working relationship with a large and diverse staff. 

ADDITIONAL QUALIFICATIONS 

  • Approach work with integrity and honesty. 
  • Support and demonstrate the museum’s culture of developing a diverse, equitable, inclusive, and accessible environment for staff, contract staff, vendors, and visitors. 
  • All Broad employees are required to be vaccinated against COVID-19, subject to certain exemptions as required by law. All newly hired staff must show proof of their COVID-19 vaccination within 45 days of hire. Please get in touch with Human Resources if you have questions regarding the COVID-19 vaccination policy. 
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Employment is contingent upon a satisfactory background and reference check. 

PHYSICAL REQUIREMENTS 

The user must be able to remain stationary and use repetitive movements of wrists, hands, and fingers while working on the computer. The user must also occasionally bend, lift, and twist. 

WORK ENVIRONMENT 

Work is performed both inside and outside the museum. This role requires remaining stationery and moving around the museum. 

SCHEDULE 

Work is usually performed onsite between 9 a.m. and 6 p.m., Monday through Friday. Employees can expect to work 40 hours per week onsite. 

COMPENSATION AND BENEFITS 

Salary range of $80,000 - $90,000 per annum. 

Employees hired into this position are eligible for the following benefits: medical, vision, dental, employee assistant program, paid vacation and holidays, sick leave, retirement, life insurance, 401(k), and short- and long-term disability. 

Additional benefits include employee discount at The Shop, free parking or annual free personalized LA Metro pass or bike stipend or walk stipend, discounts at local eateries, and more. 

EQUAL OPPORTUNITY EMPLOYER 

The Broad is an equal opportunity employer, and we aspire to reflect the diversity of Los Angeles in both our staff and our visitors. It is the practice of The Broad to offer equal opportunity consistent with applicable federal and state law in all aspects of employment. All employment decisions will be made in compliance with applicable federal and state laws prohibiting discrimination on the basis of race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), religion, creed, color, national origin, ancestry, marital status, sex, pregnancy, gender, gender identity, gender expression, age, medical condition (as defined by California law and including Acquired Immune Deficiency Syndrome (AIDS), actual or perceived), genetic information, physical or mental disability, sexual orientation, military or veteran status, having filed a discrimination complaint or any other status protected by applicable law. The Broad believes that by actively building a diverse workforce we can innovate, inspire, and engage with the widest possible audience.

The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.

*Reasonable accommodations will be made for qualified candidates with disabilities in accordance with the ADA and the ADAAA.

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